My colleagues can't see my shared buttons

If your colleagues can see no buttons at all:

• the most likely cause is that they haven't authorized Butler. Please, ask them to follow the instructions in this article: Authorizing Butler

If your colleagues can see only one button:

• the most likely cause is that they don't have an upgraded account. Please, refer to this article for details: Do I need an individual or a team subscription?

If none of these apply:

• please contact us.